NEON FIST Privacy Policy

This policy covers the NEON FIST game, its online services, and the Solis Nexus website operated by NinjaTom Apps.

Game accounts and saves

Online play uses Unity Authentication. Unity Player Accounts handles regular sign-in. For direct reviewer access, the game sends the reviewer’s username and password to Unity Authentication. Our hosted game service receives the same verified account identity used for regular sign-in. The game does not save the password. Unity Authentication may cache a session token on the device so you can stay signed in.

We use your account identifier, runner names, character settings, progression, inventory, and gameplay activity to run online sessions, save your progress, and restore it when you sign in. The game stores settings and local play data on your device.

Our hosted services process connection information, including IP addresses, to deliver requests, troubleshoot failures, and protect the service. In-game coordinates describe your character’s position in the game world.

Chat, forums, and support

In-game chat delivers your messages and runner name to the intended channel or recipient. When you report a message, the service records the message and related account information for moderation. Solis Nexus keeps separate forum accounts with a public handle, a password hash, and a sign-in session cookie. Public forum posts and their author handles are visible to site visitors.

If you submit an NT-01 support ticket, the service saves your answers and relevant game state. This can include your runner’s position, party and dungeon details, inventory, storage, market activity, and recent game receipts. The development team uses these details to investigate and respond. If you email support, we use your address and the details you provide to answer your request.

Service providers

Unity provides game sign-in, Hostinger hosts the game and website, and Apple distributes iOS betas through TestFlight. When you share beta feedback with the development team through TestFlight, Apple may provide that feedback and related diagnostics to us.

OpenAI processes submitted text for moderation and AI features such as in-game dialogue and wiki answers. When AI-assisted support triage runs, it receives selected support details with identifying text filtered where possible. Our support pager can receive a ticket identifier and category. Please leave passwords, payment details, and other sensitive personal information out of chat, AI prompts, and support reports.

Retention, deletion, and your choices

We keep active game records to provide your account and saved progress. Access, moderation, and support records are used to operate the service, investigate reports, and resolve requests. When handling a deletion request, we review which records are still needed for security, dispute resolution, or legal obligations. Backup copies may remain until they are replaced through normal backup rotation.

To erase your game account and server saves, open Account Settings in the game and choose Delete Account & Wipe Server Data. You can contact us to request access, correction, or deletion of your information, including Solis Nexus forum data, or to withdraw consent where it applies.

Contact

For privacy requests or questions, email support@ninjatomapps.com and include NEON FIST in the subject.